Today when I was browsing some older post on EL&U SE, a window with the words "chat with an expert", "not now", and "never" suddenly showed up. Out of curiosity, I clicked on "chat with an expert" and there is another window popped up, and this 'expert' was chatting with me.
What is going on here?
This is a transcript of the chat (they called it "Ongoing support chat" but I swear the words beside the photo was "An expert" when I chatted with her [or him].)
I accidentally clicked on a link before asking her another question and now I can no longer get to contact with this expert again.
What triggers the "chat with an expert" window to show up? Does this happen randomly?
It suddenly showed up again!