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Today when I was browsing some older post on EL&U SE, a window with the words "chat with an expert", "not now", and "never" suddenly showed up. Out of curiosity, I clicked on "chat with an expert" and there is another window popped up, and this 'expert' was chatting with me.

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What is going on here?

This is a transcript of the chat (they called it "Ongoing support chat" but I swear the words beside the photo was "An expert" when I chatted with her [or him].)

I accidentally clicked on a link before asking her another question and now I can no longer get to contact with this expert again.

What triggers the "chat with an expert" window to show up? Does this happen randomly?


It suddenly showed up again!

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    Apparently, it’s already April 1ˢᵗ in certain parts of the world. – tchrist Mar 31 '13 at 19:40
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    I asked my expert if he/she was willing to take a Turing test, but it declined. – FumbleFingers Apr 1 '13 at 2:00
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    It doesn't seem to understand "Never", either. A pretty dumb bot. – John Lawler Apr 1 '13 at 18:23
  • @JohnLawler Agree, dumb bots are typically pretty. Some consolation that. – Kris Apr 10 '13 at 6:07
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Expert: Hi, how can I be of assistance?
User: I'm interested in the Turing Test
Expert: You're not the only one who is interested in the turing test.
User: Are you then?
Expert: On the internet, nobody knows you're then.
User: Come again?
Expert: On a slightly related note, you should try to have a difference in driving ability.
User: I take it you're not too bothered about passing a Turing Test then?
Expert: Nobody asked me to be too bothered about passing a turing test then.
User: Just as well, since I'm coming to the conclusion you've already failed the test! :)

Expert: I used to know someone who was coming to the conclusion me've already failed the test.

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User: What can you help with?
Expert: That's a secret.
User: You're not much help, then.
Expert: I don't get paid for being much help.
User: Ah. So we get what you're paid for.
Expert: I can't answer that.
User: So what can you do?
Expert: That depends.
User: How is hunger satisfied?
Expert: Why do you want to know?
User: There's a question on a Stack Exchange site.
Expert: O... kay...
User: Are you waiting to see what the answer is?
Expert: That depends.
User: I was hoping I would speak to an expert.
Expert: It's easy to become an expert; it's hard to be one.
User: QED

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